Privacy Policy - Mobi.pl - E-mobility center, Urban electric vehicles

This privacy policy („Policy”) outlines how we process personally identifiable information (your „Personal information”) collected when you visit our website mobi.pl (hereinafter the „Website”) and social media profiles (Facebook, Instagram) owned or operated by us, or when you contact us using the tools available to you, and in connection with ordering, purchasing or using products offered by us or entering into a relationship with us. In particular, the Policy also indicates how we use personal data collected in connection with the operation of the Website. Personal data may also be processed for the purpose of communicating with you (e.g., in the situation of filing a complaint, sending inquiries, etc.).

This Policy reflects the requirements under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (the "General Data Protection Regulation") („RODO”).

Personal data administrator

The Administrator of your personal data is Mobi.pl S.C. with its registered office in Pyskowice, at 135 Traugutta Street, 44-120 Pyskowice , Polish NIP: 9691616598, EU VAT: PL9691616598 e-mail address: sklep@mobi.pl, tel. 720 705 705 („Administrator”).

Processing of personal data

Purpose and basis of data processing

The personal data you provide to us, i.e. your name, email address, your data posted on your blog, social media profile or web portal, which will be provided to us by you, the data provided in your message sent to us, if any, the data obtained from you as a result of your use of our Website, i.e. the recording of server event logs (data obtained on the basis of the network protocol used, among others, the date and time of your visit, the addresses visited, the type and version of the Internet browser used, the type and operating system of the terminal device used, and your IP address) are processed, depending on the situation, for the following purposes:

Establishing, shaping the content, modifying, terminating and properly executing cooperation in the sales or marketing of products (Article 6(1)(b) RODO);
Making a product available to you for the purpose of you conducting a product test as part of your blog, social media activity, or web portal (Article 6(1)(b) of the RODO);
Collecting product reviews (Article 6(1)(f) RODO);
Handling requests or inquiries you may direct to us (Article 6(1)(b) RODO);
Tracking your activity on social media, as part of information made available to the public (Article 6(1)(f) RODO);
Direct marketing, sending newsletters containing commercial information regarding products and brand and news on the Website, including promotional offers, provided you consent (Article 6(1)(a) RODO);
Remarketing using the collection of information about your online behavior (so-called "tracking") and subjecting this information to automatic analysis, with the aim of displaying advertisements tailored to your probable needs and preferences, provided that you have given your consent to this (Article 6(1)(a) of the RODO) - for more information, please see the marketing cookies section later in this Policy;
Offering social media services, based on our legitimate interest (Article 6(1)(f) RODO) or your consent (Article 6(1)(a) RODO);
Fulfilling obligations imposed on us by law, e.g. by the Accounting Act or tax regulations (Article 6(1)(c) RODO);
Fulfillment of our legitimate interests (e.g., our assertion and defense of claims, prevention of fraud or abuse, response to inquiries, complaints, suggestions) (Article 6(1)(f) RODO).

Where our processing of your data is based on your consent (newsletters, direct marketing, remarketing), you have the right to withdraw consent at any time; withdrawal of consent does not affect the lawfulness of the processing we performed on the basis of consent prior to its withdrawal.

Submission of data

You provide us with your personal data voluntarily; however, failure to provide certain personal data (identity or address data) may prevent us from fulfilling the purposes indicated above (e.g., to cooperate with you or respond to a message you send).

Processing period

We will process your data only for the period during which we have a legal basis for doing so, which is - whichever is applicable in your case and which is the latest - until:

we cease to be under a legal obligation requiring us to process your data, or
the possibility of asserting claims related to a contract concluded between us and you ceases, or
you withdraw your consent to the processing of your personal data - in case the basis for the processing of your data was the consent you gave us (newsletter, direct marketing, remarketing) or
your objection to the processing of your personal data is accepted - in case the basis for the processing of your data was the legitimate interest of the Administrator.

Recipients of personal data

We will transfer your data to:

to entities that act on our behalf, i.e. providers of IT services and solutions, marketing agencies, couriers, entities that provide accounting, financial, insurance and administrative services, entities that conduct customer satisfaction surveys on our behalf;
providers of your social media account;
public authorities, including courts, upon their reasonable request;
to public authorities, including courts, and to attorneys, insurers and advisors, in case it is necessary for our defense against claims or in order for us to pursue claims;
to social media, advertising and analytics partners; partners may combine this information with other data received from you or obtained when you use their services.

We will not transfer your personal information to countries outside the European Economic Area.

Your rights

In connection with our processing of your personal data, you have the following rights:

to obtain confirmation from the Administrator as to whether your personal data is being processed;
to request access to your personal data, rectification, deletion or restriction of processing;
request the transfer of your personal data to another Administrator;
to object at any time to the processing of your data, on grounds related to your particular situation - to the processing of your personal data based on Article 6(1)(f) of the RODO (i.e. on legitimate interests pursued by the Administrator), and also - if your personal data is processed for direct marketing purposes - to the extent that the processing is related to such direct marketing;
lodge a complaint to the supervisory authority, i.e. the President of the Office for Personal Data Protection, Stawki 2, 00-193 Warsaw, kancelaria@uodo.gov.pl (if you consider that by processing your personal data we are acting unlawfully).

Data security

When processing your personal data, we apply organizational and technical measures in accordance with applicable laws, including the use of SSL certificate connection encryption. Your personal data are stored in a database that uses technical and organizational measures to ensure the protection of the processed data in accordance with the requirements set forth by generally applicable laws on the protection of personal data. Access to the database is granted only to persons with authorization granted by the Administrator.

Final Provisions

We may amend this Policy from time to time to, among other things, keep up with new technologies, industry practices and regulatory requirements. We will notify you of any changes to it in advance by posting the new content of this document on our website at https://mobi.pl/en/polityka-prywatnosci.php

In matters not regulated, the provisions of the RODO and the Personal Data Protection Act of May 10, 2018 (Journal of Laws 2019.1781), the Act of July 18, 2002 on the provision of services by electronic means (Journal of Laws 2020.344, i.e.) and executive acts issued on their basis shall apply.